Tracking Policy

Polar uses analytics services and other 3rd party services to track usage of Polar for quality assurance, usability issues, and fault detection.

Our only goal for tracking is to improve the quality of the application. We only track data in an anonymized fashion which cannot be pinpointed to a specific user.

We are not interested in tracking the actual content of the books you read, the annotations, you create, etc.

Runtime Faults and Exceptions

We use Sentry to report exceptions as they are encountered in the application. If Polar has a bug of failure a recording of that is sent to sentry which allows us to debug them.

Usage

We use 3rd party analytics services to track various features and usage of the product including but not limited to:

• Number of active users (anonymized, non-attributable to a specific user)
• Product version and platform (anonymized, non-attributable to a specific user)
• Polar usage by region (anonymized, non-attributable to a specific user)
• The types of features used (anonymized, non-attributable to a specific user)
• Application level events (anonymized, non-attributable to a specific user)

How we track

ALL tracking data is sent via SSL. We consider this a hard requirement and will revert any tracking system that either has insecure or broken SSL.